• CAR-FRESHNER Watertown, NY
  • Watertown, NY
  • Customer Service/Call Center
  • Full-Time
  • 531 Clay St

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Founded in 1952, CAR-FRESHNER Corporation is a family owned business known for manufacturing the iconic LITTLE TREES air fresheners. We are proudly made in the USA, with our headquarters in Watertown, NY.CAR-FRESHNER believes that the center of our success is founded in the strength of our team. Our employees are an invaluable resource with limitless potential. Our culture places great emphasis on integrity, teamwork, and quality of life. We have a high feedback culture that is guided by our core values. For CAR-FRESHNER, this means we will lead in ways that engage our employees and create a passion for our work in a fun and family-oriented environment. Company Perks:Fully-Funded Tuition Program Dependent Care ReimbursementFree YMCA Family Membership Vacation PackageOnsite Gym & Walking Trail Competitive Salary PackagesEmployee Recognition Program Onsite Caf Sponsorship of Community EventsWorld Class Health Benefits Life & Disability InsuranceImmediate Eligibility in 401(k) Plan & Match The Support Analyst, as a member of the Help Desk Support Team, is responsible for providing technical assistance related to computer systems, hardware, or software needs. The Support Analyst works with all departments to troubleshoot issues, assist with technical needs, and develop solutions. Responsibilities:Install, update, maintain, and provide help desk support for Windows and Apple based computers; including support of peripherals such as printers, multifunction copiers, scanners, fax machines, smartphones, and desktop telephonesAssist departments in identifying technical solutions for business needsRespond to issues and requests either in person, email, or over the phone, in a timely mannerTrain new and existing computer users on hardware and software use and policies Develop a strong understanding of CAR-FRESHNER business processes and how they relates to use of technical resourcesMaintain inventory of all equipment, software, and software licenses including adherence to licensing requirementsAssist with IT departmental projectsRequired Skills and Experience:Associate s Degree in Computer Science or related technology disciplineAbility to effectively communicate technical and business issues and solutionsAbility to learn and support new and quickly changing technologiesAbility to research solutions or information regarding technical issuesSee description Associated topics: accumulate, analyse, analyst, customer service, customer service analyst, data, report, statistics, support analyst Associated topics: accumulate, analyse, analyst, customer service, customer service analyst, data, report, statistics, support analyst Associated topics: accumulate, analyse, analyst, customer service, customer service analyst, data, report, statistics, support analyst Associated topics: accumulate, analyse, analyst, customer service, customer service analyst, data, report, statistics, support analyst Associated topics: accumulate, analyse, analyst, customer service, customer service analyst, data, report, statistics, support analyst Associated topics: accumulate, analyse, analyst, customer service, customer service analyst, data, report, statistics, support analyst Associated topics: accumulate, analyse, analyst, customer service, customer service analyst, data, report, statistics, support analyst
Associated topics: accumulate, analyse, analyst, customer service, customer service analyst, data, report, statistics, support analyst

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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