• Comcast
  • New York, NY
  • Miscellaneous
  • Full-Time
  • 172 W 104th St

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FreeWheel, A Comcast Company, comprised of FreeWheel Publishers, FreeWheel Markets, and FreeWheel Advertisers empowers all segments of The New TV Ecosystem. We are structured to provide the full breadth of solutions the advertising industry needs to achieve their goals. We power the technology, data enablement, and convergent marketplaces required to ensure buyers and sellers can transact across all screens, across all data types, and all sales channels, in order to ensure the ultimate goal results for marketers. With offices in New York, San Francisco, Chicago, London, Paris, Beijing, and across the globe, FreeWheel, A Comcast Company, stands to advocate for the entire industry through the FreeWheel Council for Premium Video.
Comcast Advanced Advertising is hiring an Operations Engineer based in our New York office. This candidate will help administer the Global Network Operations Center (NOC) which monitors our mission critical line-of-business applications. Specifically, this candidate will be responsible for monitoring, troubleshooting, and acting as Point Of Communication for our real time Production alerts all while upholding our commitment to a high Service Level Objective (99.99% uptime). Aside from the technical aspect, we are looking for someone who can contribute to the overall success of the NOC team.
Responsible for properly managing all production infrastructure and application alerts
Troubleshoot issues and alerts, escalate when necessary
Develop and follow Standard Operation Procedure (SOP) documents
Track issues and drive to resolution
Hand-off report to next shift
Work with a globally distributed Operations team
Flexibility to work weekends, holidays, and some nights
Bachelor's Degree or equivalent experience
Relevant Network Operations Center/System-Admin experience is highly preferred
Experience with Linux, MYSQL, and scripting is preferred
Experience working with monitoring systems (Nagios, SCOM, Thruk, etc) a plus
Must be detailed oriented and be able to maintain and update relevant system and process documentation
He or she needs to be able to effectively communicate and collaborate with diverse, highly educated, and energetic colleagues, both client facing and interdepartmental
Comcast is an EOE/Veterans/Disabled/LGBT employer

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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