About Us We pride ourselves in making user verification simple. We give developers the tools they need to verify new users faster, cheaper and with bank-level confidence. Our mission is to create a more privacy-centric future that gives people control over their data. We are a fast-moving startup with a strong, and energetic team who believe in generating a great work culture where every team member's input is the driving force behind our success. Minimum Qualifications Bachelor's degree in Business, Operations or equivalent practical experience. 3 years of operations or product management work experience, including 2 years in identity verification, fraudrisk, payments compliance or similar operations. Preferred Qualifications Experience working with vendors and international teams. Experience in fraud andor identity verification operations. Excellent solution design, problem-solving, leadership, analytical, and written and verbal communication skills. Track record of successful cross-functionally collaboration in a fast-paced environment, leading and driving complex operational initiatives globally. Ability to query large data sets with SQL or a similarequivalent technology. Exceptional aptitude for numbers and process optimization. Excellent collaboration skills. Responsibilities Design new workflows to support product launches, testing and documenting new processes and systems to ensure they work as intended. Collaborate with teammates and cross-functional partners to ensure successful operational launches, including handling relevant escalations. Identify and document end-to-end operational process design, perform analyses to drive effective process improvements, eliminate mistakes and provide quick fixes. Conduct periodic quality reviews to ensure that operations meet high-quality standards. Conduct IDV reviews to ensure we meet our SLAs as needed. As the Identity Verification Operations Manager, you will make processes more efficient and scalable, ensuring the highest level of quality and minimizing operational risk. You will contribute excellent attention to detail having worked in identity verification, fraudrisk, payments compliance, or similar operationsproduct role. So if you have 3+ years experience in operations management and a background in identity verification, please submit your resume as we would love to speak with you!
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.