Associate Director, International Student and Scholar Services Systems and Data Management
The New School
158 8th Ave
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Responsibilities Serve as a member of the International Student and Scholar Services (ISSS) leadership team and assists in the development, implementation, support, and assessment of the ISSS mission Provide direct supervision and on-going development opportunities for two (2) full-time employees, including the Applications Manager and Assistant Manager Ensure (build, maintain, troubleshoot, etc.) the Sunapsis software system to be optimized for services to students, support advisors, and interface with other campus databases Manages, designs, and creates secure batching of data from Sunapsis to SEVIS system, as well as data feeds from the student information system (Banner) Provides business functional expertise for using Sunapsis to process student, scholar, and department requests for ISSS services Oversees creation and maintenance of Sunapsis web forms (eForms), alerts and checklists to efficiently gather needed information essential for providing ISSS services Work with University partners to develop Sunapsis web-based services and database technology to enhance I-20 and DS-2019 form processing, internal communication, systems upgrades, and testing, and overall efficiency in ISSS advising and processing Provide daily technical and production support, monitor updates, and upgrades, identify critical issues, liaising as needed with vendors, and working with ISSS staff to ensure compliance with data entry protocols Oversee all tasks related to the efficient and accurate transfer of data between SEVIS, Banner, Sunapsis, and other University-wide systems as necessary Oversee all aspects of international student I-20DS-2019 applications Represents the University as a Designated School Official (DSO) for F-1 students and Alternate Responsible Officer (ARO) for the University s J-1 Exchange Visitor Program for international students and scholars Manages and analyzes data from Sunapsis to track overall international student success Provide ongoing data-informed reports and assessments Responsible for keeping abreast of federal immigration regulations and contributing to department policy regarding these regulations Onboard new employees and provide training on the relevant systems and databases Serve on campus committees related to technology, international students and, Sunapsis or other ISSS data issues at the discretion of the Associate Director Serves in an on-call capacity and responds to U.S. Port of Entry emergencies Other duties as assigned Required Qualifications Master s degree or equivalent related work experience related to the position Five (5) to eight (8) plus years of experience in relevant areas, such as international student services technology, computer science, business data analyst, or systems management An understanding of student development and the International Student and Scholar Services field Demonstrated excellence in interpersonal skills, including sensitivity to cultural differences and working in diverse populations Demonstrated experience supervising, developing, mentoring, and motivating a diverse staff team, while directly supervising professional staff Strong interpersonal, oral, and written communication skills Ability to manage multiple collaborative projects and systems in a fast-paced environment Must be a U.S. citizen or permanent resident and be able to serve as a Department of Homeland Security (DHS) Designated School Official (DSO) and a Department of State (DOS) Alternate Responsible Office (ARO) Ability to pass a required background check Preferred Qualifications Master s degree in computer science, systems management, or data analytics Ability to navigate Banner, SEVIS and Sunapsis Knowledge of SQL, Java, and Coldfusion Experience as a SEVIS DSO or ARO in status-related advising Experience livingworking abroad andor fluency in a second language In addition to a dynamic and progressive work environment, The New School offers a competitive benefits package, including medical and dental insurance, retirement plans, flexible spending accounts and a tuition waiver. We encourage a healthy worklife balance and offer employee assistance services, health and well-being programs and four weeks of vacation time per year. Apply with us and discover the rewards and opportunities in working for a world-class, urban university. Interested candidates must apply online at httpscareers.newschool.edupostings17172 Associated topics: data architect, data center, data engineer, data manager, data quality, data warehouse, data warehousing, hbase, mongo database, mongo database administrator
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